UX Observation
Screenshot #4
Screenshot #1
This website shows no proper feedback on how to track you order. The message states to send you to another website. This does not display the Visibility of System Status or feedback to the user as soon as possible. Rate 3-major usability problem
Screenshot #2
This website uses words and phrases that are no user friendly. These terms are unfamiliar which is not a Match between system and the real world.
Rate 3- Major usability problem
Screenshot #3
Interface does not align, failed attempt for aligned design. Layout is not formal.
Rate 4- usability catastrophe; imperative to fix
User control and Freedom the ability to Cancel, Redo, Undo, Back buttons. On this app there is no way for the user to move back to the flights. You have to search all over again for flights, Also, using this app myself there is no indicator that tell you where you baggage claim area is. Rate 2- Minor usability problem
Screenshot #5
Consistency and Standards
Google used the first set of initial icons which they had a consistent visual style but now have been
changed which is really hard to determine the style. Now the size is smaller than it use to be.
Rate 0- Really not a usability problem
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